Business Process Improvement

At Herbert Insights & Innovations (HI&I), our Business Process Improvement services focus on optimizing how your organization operates by eliminating inefficiencies and streamlining workflows. Using Lean Six Sigma and the DMAIC methodology, we identify areas where time, resources, or energy are being wasted and replace those processes with faster, more efficient systems. We offer rapid process prototyping, allowing your organization to quickly test and implement improvements without unnecessary delays.

Whether it’s eliminating manual tasks, enhancing approval workflows, or optimizing resource utilization, we provide full-service process improvements, from detailed documentation to complete automation solutions using tools like Nutrient Workflow Automation. Our goal is to help your business operate more efficiently, reduce costs, and improve performance across departments.

Having taken hours, days, and weeks out of long, tedious processes, we know how to define, refine, and accelerate your business processes. From documentation to optimization to recommending and implementing a complete automation solution, we offer the services you need to achieve efficiency and effectiveness of well-controlled business processes across all departments.

Workflow Automation

HI&I personnel have implemented hundreds of processes across hundreds of instances of the Nutrient Workflow Automation (formerly Integrify) software since 2013. We have helped standardize processes like Accounts Payable, Billing, and Procurement for clients as big as Deloitte and as small as HI&I (yes, we use the tool internally - how else can we recommend it?). We have redefined back office processes with an easy user interface for workflows like Employee Onboarding, Timekeeping, Travel Authorizations, Spot Bonuses, and Contracts/Subcontracts Management. 

Lean Six Sigma

Lean Six Sigma is a methodology that combines the principles of Lean (focused on eliminating waste) and Six Sigma (focused on reducing process variations) to improve business efficiency and quality. It uses a structured approach known as DMAIC (Define, Measure, Analyze, Improve, Control) to identify inefficiencies, streamline processes, and ensure consistent results.

Whether your business is looking to enhance productivity, cut costs, or deliver higher-quality services, Lean Six Sigma provides a proven framework for achieving measurable improvements. We hold Green Belt certifications in Lean Six Sigma.


Process Audit Checklist

We have a Process Audit Checklist you can use to assess the efficiency and effectiveness of your business processes. This checklist is designed to help you identify areas for improvement, ensure compliance, and streamline operations.

Contact Us to get a copy and arrange a conversation about your process efficiency goals.