Who We Are & What We Believe

Mission

At Herbert Insights & Innovations, our mission is to help organizations thrive by turning complex processes into clear, workable solutions. We combine technical and practical expertise to design and implement data-driven, compliant workflows that support accountability, empower people, and create lasting value for our clients and the communities they serve.

Vision

Our vision is to help shape a more responsible and human-centered way of doing business where strong processes, reliable data, and thoughtful automation enable organizations to serve their missions with confidence. We aspire to be a long-term partner known for clarity, trust, and work that makes a meaningful difference.

Core Values

At HI&I, our values guide how we work, how we partner with clients, and how we show up for one another.

Continuous Improvement

We believe progress comes from curiosity and care. We continuously improve our work, our processes, and ourselves through learning, thoughtful experimentation, and reflection - always aiming to leave things better than we found them.

Light-Hearted

We take our work seriously, but not ourselves. We bring warmth, humor, and humanity to complex challenges, creating space for collaboration, creativity, and meaningful transformation.

Aptitude

We pair deep expertise with practical judgment. By combining experience, technical knowledge, and real-world insight, we deliver solutions that are thoughtful, effective, and appropriate to each client’s needs.

Polished

We hold ourselves to a high standard—especially when no one is watching. We act with professionalism, integrity, and care, knowing that trust is built through consistency and follow-through.

Appreciative

We value people first. We respect the contributions, perspectives, and experiences of our team and our clients, and we strive to work in a way that is supportive, transparent, and free from unnecessary friction or harm.

Corporate Social Responsibility (CSR) Statement

At Herbert Insights & Innovations, we believe responsible business means considering the people, communities, and environments affected by our work. Our approach to corporate social responsibility reflects how we operate, how we partner, and how we contribute beyond our day-to-day services.

We are committed to ethical, transparent, and people-centered practices that support sustainable growth for our clients and our organization. As a fully remote firm, we intentionally operate with a low environmental footprint and design solutions that help organizations reduce paper use, improve efficiency, and make better use of their resources.

Community engagement is central to our responsibility. We actively support youth and workforce development through educational partnerships, internships, mentoring, and community involvement. By sharing practical skills in technology, business, and process improvement, we aim to help prepare the next generation for meaningful participation in the workforce.

Our commitment to responsibility also extends to inclusion, accessibility, and long-term relationships. We strive to work in ways that respect diverse perspectives, promote fairness, and strengthen trust—recognizing that sustainable impact is built through consistency, care, and collaboration.

Diversity, Equity, and Inclusion

Herbert Insights & Innovations is a Woman-Owned Small Business committed to fostering a workplace and client environment rooted in respect, fairness, and inclusion. We believe diverse perspectives strengthen our work, improve decision-making, and lead to better outcomes for our clients and communities.

We strive to create an environment where people are valued for their contributions, supported in their growth, and treated with dignity—regardless of background, identity, or experience. This commitment shapes how we build teams, collaborate with clients, and design solutions that serve a wide range of organizations and stakeholders.

At HI&I, diversity, equity, and inclusion are reflected in how we listen, how we work, and how we show up for one another. These principles are integral to our culture, our partnerships, and our responsibility as a trusted advisor in regulated and mission-driven environments.

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